By Shep Hyken The words you say, the way you act, and your attitude toward your job and your customer are sometimes the difference between satisfactory and amazing. This became evident as I was having lunch with Tracy Nieporent, one of the partners at Myriad Restaurant Group. They are the successful owners of the famous […]
Language – if we listen carefully –reveals a lot about the changes happening in society, and business is, of course, an important part of our society. That’s why I was fascinated by a short exchange between an interviewer and the CEO of a company that curates clothing and sells it on a subscription basis over […]
By Dan Coughlin A strong brand attracts customers to you and makes the sales process much easier. A strong brand is a crucially important factor in generating sustainable, profitable growth. No organization owns its brand. The brand exists outside of the organization and inside the minds of customers and potential customers. The best you can […]
Not too long ago when we started to sense fall in the air, we could depend on certain seasonal institutions to take their place in our lives and foremost among them was the kickoff of the NFL season. This year, however, political machinations, public protests, and social media have come together to create a perfect […]
Despite all the changes Google has made in its algorithm over the years, one thing has remained constant: Developing quality backlinks is great for your search engine optimization (SEO). The best way to accomplish this is to publish articles on high quality websites. I get dozens of requests every week from website owners who want […]