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The Nuts and Bolts of Attracting Consumers with a Mobile-Friendly Website

Not having a mobile-friendly website is business suicide. Based on a poll from Jan 2014, Pew Research says 83 percent of millennials, 61 percent of the 30-64 age range and 19 percent of Americans 65+ are smartphone owners. Additionally, 34 percent of smartphone owners say they are “mobile only” users and use only mobile devices [...]

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Decade of Excellence Conference Honors Women Business Owners

Mark your calendars to join me at one of my favorite annual events.  The National Women Business Owners Corporation (NWBOC) “Decades of Excellence” conference, May 7-9, 2014 at the PGA National Resort and Spa in Palm Beach, Florida.  The conference agenda includes five key note speakers, peer to peer roundtables by industry, business-to-business networking opportunities, [...]

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Getting Involved in a ‘Turnaround’ Company

“I have been unemployed for some time, and have come to the conclusion that corporate America no longer wants me. Recently I heard about a local manufacturing company that’s fallen on hard times. Their once-popular product line is no longer in retail stores, the owners can’t stand each other, and the CEO has tons of [...]

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What to do When the Payment is Overdue?

You’re a small business owner, not a collection agency. You’re probably not all that good at or fond of dunning customers who don’t pay their bills on time. Unfortunately it’s a real problem and that reality should motivate you to become an expert in keeping your cash flowing in a timely manner. First, you need [...]

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An Opportunity to Walk in the Customer Support Center’s Shoes

No doubt that customer service is a great differentiator. This is especially true in a world where customers, depending on what they need, have many choices of businesses to choose from, all selling similar, if not exactly the same, products and services. Okay, that’s most likely nothing new to you. And if you’ve been following [...]

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How to Hire the Right Virtual Employee for Your Small Business

If the trend toward using virtual employees continues to grow, someday going out for drinks after work and lunchtime pot lucks may be relegated to our fond memories. First, I should clear up the term “virtual employee” a little. The person isn’t virtual, the person’s location is virtual—or more simply “online.” Your Internet marketing company [...]

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When Investing in a Startup, What Rights Should You Have?

“I am a retired entrepreneur – I turned a $7 million company into a $60 million company and then sold it. I’ve joined a group of angel investors.  We meet once a month and review business plans for startup companies in our area.  And yes, we socialize and sometimes have a drink or two. Most [...]

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Stress Affects Your Small Biz Bottom Line: 5 Tips to Help You Take Control

Stress — it’s the leading cause of illness in the United States.  And job stress is the major source of stress for the majority of American adults. Feeling out-of-control and overwhelmed can easily lead to a heart attack, hypertension and other serious illness.  The Center for Disease Control (CDC) says stress is the number one [...]

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Your Business Could be Suffering Because You’re a Bad Boss.

No one can understand the stress and frustration of building a business unless you’ve been there.   Even your employees who work in the trenches with you daily can’t comprehend the amount of tension, concern, sometimes even fear you experience when it’s your tush that is on the line.  Believe me I know! The high-level of [...]

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How to Choose the Best Business Card Provider

Business cards are an essential part of starting your new company, but which company is the best choice for you? For the small business, MOO.com gets our vote, but let’s take a look at the details for big budgets, small budgets, and everything in between. Vistaprint MOO 99designs.com Local Printer Rating 4.5 stars 5 stars [...]

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