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This week in small business: Success. Is it all in your mind(set)?

There’s lots of great information in this week’s curated content collection that will boost your professional and personal productivity, including tips to beat back burnout and get your mind set on success. Also, we have some social media slip-ups you must avoid and tips to land the small business loan you need to propel your […]

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Why and How to Implement the 5S Approach at Your Business

By Paul Gilbert In business, there is nothing more effective, efficient, and safe than working in a well-organized workplace. Maintaining, storing, organizing, and keeping all tools and work areas according to standards set by an organization builds understanding among all employees as to how they should start and move forward toward finishing their work. What is […]

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Your 2017 social media marketing campaign: The time is now

When I talk to small business owners, they often tell me that they are “doing” social media marketing. I’m glad they are, but the way they explain what their process is, tells me that they don’t have the kind of focus they need and that only comes when you define a social media marketing campaign. […]

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Four Reasons Why Remembering Your Customers Is Important

By Shep Hyken A few weeks ago I had breakfast at one of my favorite places, First Watch. On that particular day I wasn’t that hungry so I ordered just one pancake. Typically, when I add a pancake they charge a dollar. When the server left the check on the table I noticed they charged […]

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4 new entrepreneur problems you’re going to face and how to road-map them

There are common new entrepreneur problems that are almost universally faced no matter what industry you start your business in. There’s an old saying that “Forewarned is forearmed,” so I want to help you go into your new enterprise with your eyes wide open and have a few tips on how to prepare yourself. 1. […]

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When Your Franchise Won’t Cooperate with Your Business Goals

By Cliff Ennico “I bought a well-known franchise 12 years ago and have built my territory into a multi-million dollar business. “I decided last year to retire and sell my franchise but the franchise has thrown a number of roadblocks into the process. I had a potential buyer for my entire territory but the franchise […]

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Five pros you need to recruit to your small business team

I don’t think anything has changed in business over the last several years more than the relationships between business owners, employees, contractors, advisors, consultants, and freelancers. Owners are still owners, but the lines between owners and all the other professionals with whom owners work are blurring. Small business owners have for a long time “outsourced” […]

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How good branding runs deeper than graphics and typography

Have you seen what Amazon is doing for Goodwill? You take an old Amazon box, fill it with items you want to donate to Goodwill, print out a label via the Amazon website, slap it on the box, and take your donation to the post office for mailing to the charity. This is a convenience […]

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The One Thing We Must Do to Create a Customer Focused Culture

By Shep Hyken To kick off the start of 2017 I could share my “Top Seventeen Ways to Deliver Great Customer Service in 2017.” I’ve done something like that most years. Instead, I’d like to kick off with something a bit more manageable. Not seventeen ideas, but just one. Not only is the focus on […]

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Using LinkedIn in Your Social Media Marketing Program

By Cliff Ennico When planning your social media marketing strategy, it’s important to make sure you’re putting your time where it counts. Social media can be a “time vampire,” and not all platforms perform well for every business. If your business is consumer-oriented (B2C), you probably spend a lot of time on Facebook®. If your […]

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