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For cost and coverage control, take this online health care tool for a test drive

By Susan Solovic, THE Small Business Expert Editor’s note: This is a sponsored post by UnitedHealthcare; however, all thoughts and opinions are my own. One of the things that has come to light in recent years is how little consumers really understand about health insurance. If you go buy a new car, before you leave […]

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Online health insurance tool eliminates ‘pain points’ and improves cost control, employee loyalty

By Susan Solovic, THE Small Business Expert Editor’s note: This is a sponsored post by UnitedHealthcare; however, all thoughts and opinions are my own. We continue to read about the wrangling over healthcare legislation in Washington D.C. with politicians on both sides of the aisle claiming their ideas will make things better for U.S. workers. […]

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7 smart ways to streamline your work processes

By Ryan Tyson Today’s marketplace is dynamic, and sales strategies are continually evolving. Your business needs to run efficiently to help you stay competitive and profitable. If your business procedures are slowing down production and sales, it’s time to make changes. Conduct an audit of your business practices and evaluate where you can save time. […]

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How to make your blog posts breed like rabbits

Wouldn’t it be a great trick if you could turn one blog post into 10 blog posts? Using a gallery post can accomplish something quite similar to that kind of magic. I know that you’ve seen these posts. They are most often used to show you the pictures of 10 child stars and how they […]

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Complaining customers aren’t looking for excuses

By Shep Hyken The other night, I was out with some friends. We were at a well-known place, listening to music and relaxing. One of my friends said she wanted something chocolate, so she ordered a piece of chocolate cake. A few minutes later it arrived, and she took her first bite. You could tell […]

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This week in small business: Productivity, management tips to make 2018 your best year ever

The emphasis this week seems to be on management and productivity, and with competition heating up to claim the riches promised by this growing economy, we can use all the tips we can find. Leadership, management, and productivity With hiring and retaining employees one of the critical challenges today, this article by Liz Greene on […]

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5 customer service must-do’s For 2018

By Shep Hyken Over the last few weeks, I’ve been reading about predictions and trends for 2018. It got me thinking about the actions we must take to be competitive. Regardless of your industry, everything has changed about the way we do business. There are some businesses that claim they’ve done things the same way […]

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Discounts, deals, and advance access: Keys to increasing sales

Are you shooting all the different kinds of ammunition you have in your sales arsenal? I’m going to go over what I believe are three of the most important ways to achieve a sale. For the purpose of this article, I want to focus on the initial sale, so I’m going to skip upselling and […]

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How to choose the right social media sites for your business

By Lindsay Dicks Unless you’ve hired a social media marketing company or designated staff to handle your profiles, you’re likely trying to figure out where you can get the most bang for your buck. After all, you’ll quickly eat up a large percentage of each day if you try to maintain profiles on all the […]

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Do this now for 2018 team-building success

Update: Unemployment claims hit a 45-year low. This indicates a tightening job marketing, which makes holding on to your good employees even more critical. I have a two-part assignment for you: Decide how many special, engagement-boosting activities you would like to organize in 2018, and Put them on the calendar…in “ink.” By “special, engagement-boosting activities” […]

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Should you change your legal entity under the new tax law?

By Cliff Ennico It’s official. Except for a handful of provisions that have later effective dates, the nearly 1100-page Tax Cuts and Jobs Act is now the law of the land. A ton of ink has already been spilled about the act’s impact on small business, but the big question for most of my readers […]

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A simple strategy to make more progress this year than ever before

Want to blast into the new year or the next season at your company with a real bang? Consider having an “If only…” brainstorming session with as many members of your team as is practical. Here’s what you do: Announce a week or so in advance you’re going to have an “If only…” session. Tell […]

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