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Is Innovation Dead? Hardly.

I’m willing to go out on a limb and make a prediction today that I pledge to stand by: Tomorrow’s prognosticators will be just as wrong as today’s prognosticators. With apologies to Nostradamus adherents, if history has taught us anything, it’s that those who attempt to predict the future always get it wrong. I bring [...]

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Business Travel is Up: 7 Tips to Hold Costs Down

Clean and safe.  That used to be my only criteria for booking business travel.  Because business travel can be a significant hit to a small business budget, I,  like many entrepreneurs, was willing to make compromises in order to hold the cost down.  So as long as I felt safe and my room was clean, [...]

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People Can Make or Break Your Small Business: Place Your Trust Wisely.

People can make or break your business. This includes everyone from your professional advisers, suppliers, customers and clients to your employees, business partners, and even your friends and family. Making wrong decisions about any of the people with whom you deal can significantly hurt your business and impede—even destroy—everything you are trying to achieve. When [...]

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The Right Message to the Right Audience – Key to Small Biz Marketing Success

It’s so simple — yet brilliant.  “Any time.  On Time.  All Time Air Conditioning.” I saw this van in the parking lot of a gas station in West Palm Beach, Florida.  The temperature was in the mid-90s with extremely high humidity.  Think about what happens when your air conditioning goes out during the height of [...]

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Who Loves Ya, Baby? Using Social Media for Customer Service

As I’m writing this, Walmart’s @walmart Twitter account has racked up almost 250K tweets. You’ll find similarly huge numbers if you check out many of the country’s biggest retailers. This is because Twitter has become a major conduit for customer service conversations and many companies use it – and other social media – quite wisely [...]

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TechInsurance Issues Spear Phishing Data Breach Prevention Tips for Network and Security Consultants: Spear phishing incidents increased 91% in 2013

CHICAGO, July 15, 2014 /PRNewswire/ — Symantec’s 2014 Internet Security Threat Report shows a 91 percent increase in spear phishing attacks from 2012 to 2013, a trend TechInsurance warns affects network and security consultants. According to the report, one in five small businesses was targeted with a spear phishing email in 2013. For government offices [...]

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The Go-Giver and THE Small Business Expert!

I’m sure most of you recognize my friend, Bob Burg.  He’s the international bestselling author of five books:  The Go-Giver, Go-Givers Sell More, Endless Referrals, It’s Not About You and Adversaries into Allies. We recently got together for coffee and he told me about his Go-Givers International (GGI) group. I am now a member and [...]

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5 Boredom Busters to Boost Productivity in Your Small Business

Here’s an interesting paradox for you: Boredom may be the biggest cause of burnout. Consider the times in your life when it has been most difficult – on a regular basis – to pull yourself out of bed in the morning. It’s very likely that those were periods when you have boredom breathing down your [...]

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Counteroffers: As in Poker, You Need to Know When To Fold

It’s a situation many of you have faced: a valued employee announces his intentions to leave in order to take another position. It’s one that I’ve experienced as well. When it happened to me I put a counter offer on the table and also made several other concessions. In the final analysis, it wasn’t just [...]

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The Freelance Revolution and How to Join It

In sports, talented athletes look forward to the day they become free agents. They can then shop their services around to the highest bidder or look for the best “working” environment. A certain basketball player named Lebron James—maybe you’ve heard of him—is doing this right now. Aren’t freelancers in many ways the business world equivalent [...]

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