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What You Can Learn From a Bread Stick

Olive Garden has been in the news a lot recently. The chain offered a $100 “pasta pass” to 1,000 customers that allows pass holders to chow down on unlimited pasta for seven weeks. That marketing ploy got a lot of coverage in the press, but more important to the restaurant in the long run is [...]

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Local Planners, Not Big-Box Execs, Blamed For Small Biz Woes

How cozy are you with your local planning commission, city council or county officials? If you want to preserve existing small businesses and the look of a local business district that has evolved over many years, those are the decision makers you need on your side. While it’s popular to blame national big-box retailers for [...]

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How to Prevent Workplace Porn Problems

Pornography in the workplace is a problem in more ways than you might imagine. Here are two examples: In a case that got a lot of publicity, a high-ranking official at the Environmental Protection Agency downloaded more than 7,000 porn files and spent as much as six hours of his work day viewing them. A [...]

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How To Take a Slice of the 3D Printing Pie

Some years ago a friend of mine had an idea for a new cross-country ski binding that he thought would be an improvement on what was available then. He made a simple drawing and took it to a local fabricator to get an estimate for a prototype. The cost was so high, he abandoned the [...]

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Planning to Sell Your Small Business? The Time Could be Right

There are four words that I’m always listening and looking for in the news. And when I hear or read those four words, I go into “pay-close-attention” mode. Those four words are: “…more businesses plan to…” These words are important because they mean that some survey firm has talked to business owners about their actual [...]

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How To Set Wages to Reduce Turnover and Optimize Competitiveness

If you were getting paid what you’re really worth, would your paycheck go up, or down? Don’t worry, I won’t make you answer that question, but it does put into focus an important issue: How to determine the pay rate for a position in your small business. A recent PNC Economic Outlook Survey found that [...]

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Your Logo Is Your Introduction: Make It Good

Before your customers know anything about you, they’ve probably seen your logo. What do people say about first impressions? I’ve recently created a logo and tagline for our Outrageous Success movement. For two reasons I didn’t rush the process. First, I understand its importance and second, a good logo conveys a lot of information and [...]

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Clone Yourself With These Small Business Productivity Apps

The old truism that “you can’t be in two places at one time” used to hinder a lot of small business owners. However, thanks to the mobile app revolution that truism isn’t quite as true anymore. And, I’m happy to say that according to a recent SurePayoll survey, small business owners are becoming “immersed” in [...]

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How to Take Your eBay Selling to the Next Level

I recently wrote about my experience of getting rid of stuff from around the house and selling the items on eBay. For some people, this process can last a long time – they’ve built up a big “inventory” through the years – but others find the pickings fairly slim after a few weeks. If you’ve [...]

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Protect Your Business as Email Con Artists Step Up Their Game

I’m a huge proponent for making constant improvements and tweaks to offerings so they stay current and adapted to a changing market. I wish honest small business owners were as dedicated to that process as the scammers have proven to be. One of the newest product releases from the Nigerian-Prince-Has-Money-For-You industry is targeted at smaller [...]

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