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Tag Archives: clients

3:00 Inspiration Break with Susan Solovic: The Watering Bowl

Dogs go “social” at cage-free daycare   Watch Susan Solovic talk to Jeremy King, co-founder of The Watering Bowl, a cage-free doggie daycare and boarding facility. Solovic is a small-business expert, best-selling author, and media personality. She sits down with King to discuss how his business uses social media and other tools to offer exceptional […]

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Dos and Don’ts for Your Vacation Auto-Response Email

It’s now officially summer and hopefully for many of you that means it’s time for a summer vacation.  Unless you plan on responding to emails during your time out of the office which defeats the purpose of taking a vacation, then you need to create an auto-response message. An auto-response message lets your customers, clients, […]

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Ways to Demonstrate Your Love to Customers and Clients on Valentine’s Day

As you’re planning ways to show how much you care for your loved ones this Valentine’s Day, don’t forget about your customers and clients. They can use an extra dose of adoration as well. But before we get into our nine ways to demonstrate how much you love and appreciate your customers this Valentine’s Day, […]

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5 Ways to Say Thanks This Holiday Season

Here we are in the midst of the holiday season, and many small business owners, are searching for ways to say thanks to our customers and clients.  Making the right choice is often difficult, particularly with tight budgets.  How much should you spend?  What’s appropriate and what’s not? To help you make a positive impression, […]

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8 Tips for Entertaining Customers on a Budget

Entertaining clients and customers at lunch or dinner is an excellent way to build relationships and create business opportunities — especially during the holidays. Small businesses, however, are looking for ways to cut expenses in these tough economic times and for many that means wining and dining clients simply isn’t in the budget. So is […]

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Kick-start Your Small Business Success for 2014: Make the Lost Week a Busy Week

It’s known as the “lost week” — the week in between Christmas and New Years.  Unless you’re in retail, chances are your business is almost dead during that week, so it’s tempting to take the week off.  Think again! Smart business owners are use this quiet time to get a jump start on the New […]

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Keep Your Business Heated Up As The Temperatures Drop: Create a Marketing Communications Plan

It’s only October, however, parts of Colorado have already been hit with a major blizzard.  Let’s face it, winter is just around the corner.  Snow, ice, and blistering cold temperatures often cause us to hibernate in warm, comfortable offices instead of making calls on customers and clients.  But there’s no need to wait until the […]

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Going Overboard With Customer Service May Be a Customer Turn Off

We all know customer service is important if you’re going to run a successful business.  Great customer service helps build loyal customers and clients.  Your willingness to throw in a little extra something or regularly exceed a client’s expectations keeps business coming back time and time again.  For example, you’d probably be willing to overlook […]

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The Most Rewarding Marketing Mistake I Ever Made

Recently, a colleague asked me, “What was the most rewarding mistake you ever made in business?” It’s a great question, and I quickly had an answer for him because it was an incredibly painful mistake. However, it proved to be an invaluable lesson that has served me well in the years since. I’m sharing so […]

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Not All Sales Are Good Sales

It’s true. Not all sales are good sales. Sometimes you need to walk away or even fire a client. To build a sustainable company, there are times when less is more, and you should recognize those times.
Too frequently, small business owners lower their prices with the hope of generating more business.

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