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Tag Archives: communication skills

5 tips for effective communication in your small business

In business, if you fail to communicate, you fail. And the special difficulty in small business is that you’re required to be an effective communicator in a wide variety of settings to a diverse group of people. For these reasons, it’s always wise to be on the lookout for practical tips for effective communication. At […]

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11 ways to be a better leader

Oct. 17 is Bosses Day and we’re in the middle of fall, but I want to skip ahead a season to talk about leadership: What can you learn about small business leadership from an old Christmas movie? Quite a lot, if you stop and think about it. See if you agree. For many families, watching […]

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7 Things Real Leaders Won’t Ever Say

By Joseph Sartori Real leaders know that how they speak matters not less than what they actually say. They continuously monitor their words not only at business negotiations with partners, investors or the “big customers,” but also carefully pick words for casual talks with subordinates or team mates. They know that respect and trust of all […]

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QUESTIONS: From the Buyer’s Perspective

“You’ve got to ask! Asking is, in my opinion, the world’s most powerful—and neglected—secret to success and happiness.” – Percy Ross Being able to ask the right questions and listen for the answers are powerful skills that can mean the difference between success and failure.Sometimes we are more concerned with getting our point across than […]

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Build Better Customer Relations: Cut Out the Jargon

Business jargon. Some people think it makes them sound important or intelligent, while others use to “fit in.” Not only is it boring, but it can also make people think you are lying. Research from New York University and the University of Basel in Switzerland shows that if you want people to trust you use plain old simple English — not a bunch of business buzz words.

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June is Effective Communications Month — Talk Your Way to Success

Successful entrepreneurs are great visionaries, but they also share the gift of gab. They know how to communicate their ideas in an engaging way so others can see and embrace the vision too. More simply stated, they are excellent story-tellers and evangelists for their companies.

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