There’s a great scene in “Casablanca” where Sam, the piano player gets the opportunity to move to a rival nightclub and perform for a lot more money: Rick (Humphrey Bogart): Sam, Ferrari wants you to work for him at the Blue Parrot. Sam (Dooley Wilson): I like it fine here. Rick: He’ll double what I […]
Some of you may be old enough to remember when Japanese industry, especially manufacturing, was seen as a juggernaut. It was characterized by the world’s highest levels of quality, unflagging company loyalty and lifetime employment for workers. The quality standards are still there, but the loyalty and lifetime employment are very much on their way […]
For the past decade we have been studying employee engagement. We wanted to know why some people work so hard and smart and others, well, don’t. We’ve surveyed more than half a million employees in big companies and small. And after all this research? What we have found about motivation and effective management is actually […]