By Liz Greene Though an emphasis on accountability is important for employee engagement and the success of your business, it can have a negative effect on both if handled incorrectly. If you fail to hold your employees accountable for their work, they may end up taking advantage of you. However, if you go too far […]
By Liz Greene When it comes to onboarding new employees, if you fail to do it effectively, employee retention and engagement will tank. According to a study by Equifax Workforce Solutions, 40 percent of turnover happens within the first six months, with another 10 percent of new employees leaving before they reach their first anniversary. That […]
By Liz Greene We all know it’s far more profitable to retain a current customer than to acquire a new one. Perhaps that’s why so many business owners hold onto problem customers at all costs, even when firing them is the right move. However not giving these troublemakers the pink slip can end up costing […]
By Liz Greene Though corporate sustainability initiatives have been going strong for years, many small business owners have been reluctant to go green. They often think that their business is too small to make a difference or that making the necessary changes will be too costly. Not only is this line of thinking incorrect, it’s […]
By Liz Greene The term “cultural sensitivity” covers a wide range of skills, such as the ability to assess different cultures and determine how to approach and communicate with them effectively. Going a bit deeper, it also includes recognizing how some cultural differences can affect working styles and how to honor differences in a way […]