In business, if you fail to communicate, you fail. And the special difficulty in small business is that you’re required to be an effective communicator in a wide variety of settings to a diverse group of people. For these reasons, it’s always wise to be on the lookout for practical tips for effective communication. At […]
By Dan Coughlin What is a valuable relationship? A relationship is where two people know each other’s name and something about the other person. A good relationship is where two people know each other’s name and something about each other, and care about each other. For example, I have a good relationship with my neighbors. […]
By Dan Coughlin There are a variety of ways to try to measure your productivity. You can focus on the number of hours you work in a week, or the number of days you travel in a month. I suggest that neither of those is an effective way to measure whether you are being productive […]
“If people like you, they’ll listen to you. But if they trust you, they’ll do business with you.” – Zig Ziglar. I posted this Zig Ziglar quote for the members of my Outrageous Success Facebook group the other day and as I reflected on it, it occurred to me that it parallels the most important […]
By Dan Coughlin The most important moment in the history of your business is when an employee comes to you with an idea on how to improve the business in some way. How you handle that moment says a lot about your current mindset and the future of the business. How to Ruin a Generation […]