“I bought an HP all-in-one printer through Amazon the other day and encountered a problem when I set it up. During setup, the small touchscreen on the front of the printer – which is called the control center – stopped working. “It froze at one point. I uplugged and replugged in the printer and the […]
By Ryan Tyson Today’s marketplace is dynamic, and sales strategies are continually evolving. Your business needs to run efficiently to help you stay competitive and profitable. If your business procedures are slowing down production and sales, it’s time to make changes. Conduct an audit of your business practices and evaluate where you can save time. […]
By John Tschohl Companies may not be able to prevent all problems but they can learn to recover from them. A good recovery can turn angry, frustrated customers into loyal ones. It can, in fact, create more goodwill than if things had gone smoothly in the first place. Opportunities for service recovery are numerous. If […]
There’s one commodity that always seems to be in short supply, with no way to get more of it. I’m talking about time. I don’t think I’ve met a small business owner yet who didn’t say something like, “There just aren’t enough hours in the day!” As far as I can tell there are only […]
Let me make a simple statement. It’s probably a fact that you will readily agree with, but you may never have heard it expressed like this before: Other things being equal, the business owner who gets more done in a day, wins. If your small business can make 15 more sales calls a day, repair […]