I don’t doubt that 2016 will be yet another year when customer service standards are ratcheted up even higher. This week’s compilation of the best small business articles from around the Internet includes some top tips to help you improve the customer experience at your small business. Leadership, management and productivity If you don’t know the […]
For immediate release ST. LOUIS, MO – “Some will trumpet the June drop of two-tenths of one percent in the unemployment rate as great news, but in fact it just masks the truth of what is happening in the US economy: The administration is breaking the back of the job creators,” said Susan Solovic, THE […]
Leadership, management and productivity Are you getting fewer than six hours of sleep per night? It could be killing your chance at small business success. And when you get up, why not try doing these four things that successful small business owners do each morning? Small business wants to hire, but many owners are having […]
Leadership, management and productivity Whistle through the graveyard of epic startup fails at autopsy.io. Learn from the mistakes of others…before it’s too late! General Stanley McChrystal knows what’s required of leadership if you want people to go to war with you. He gives good advice in this short video. Bosses like to play it safe […]
More often than not, Economics and Politics are like conjoined twins who don’t get along very well. I can hear Economics shouting at Politics, “I always feel used by you!” However, occasionally the two come together and play nice-nice and that happens at least once a year during National Small Business Week. It’s a tradition […]