I’ve always stressed the importance of consistent and thorough training because without it you can’t achieve a repeatable experience for your customers or repeatable quality levels within your product line. Google made a change last year that can greatly help small businesses establish training programs that compete with the best major corporations have to offer. […]
I’m always on the lookout for free online courses that I think would prove valuable to small business owners and entrepreneurs. A few recently caught my eye and I’d like to share them with you. If a tech startup is in your future Technology Entrepreneurship: How to Start a New Venture. This course comes from […]
Here’s a shocking fact of U.S. businesses: Leadership training doesn’t typically happen until managers have been on the job for some 10 years. I think it’s easy to understand why this is so. Very often individuals sort of “morph” or evolve into management positions. It can happen several different ways: The organization grows and a […]
By John Tschohl The U.S. Bureau of Labor statistics found that companies with fewer than 100 employees gave only 12 minutes of manager training every six months. Organizations with 100-500 employees provided just 6 minutes. And if this holds true for managers, how much training do frontline employees get? A long-term research project commissioned by […]
Self-improvement, like diets, is something we easily commit to but often fail to follow through with, yet we know that one of the best ways to make your business better is by making you better. A great way to slay the lack-of-follow-through devil and improve yourself by leaps and bounds is through an online course. […]