By John Tschohl Jack Welch, the former chairman and CEO of General Electric, offered this advice for improving a company: Fire 10 percent of your workforce every year because their replacements would result in an annual upgrade of the workforce. Welch’s HR policy categorized the entire workforce, using a classic bell curve, into the 20 […]
Great employees are the lifeblood of any small business. However, as the job market accelerates, even happy workers may be tempted to explore whether the grass is greener at another company. Losing employees is a concern for most small businesses, not least because of the cost: a study from the Center for American Progress estimated […]
In a previous post, I outlined how many small business owners and solopreneurs alternate between looking for clients and working for clients. When they’re busy with projects, they stop filling their sales funnel with prospects. To break this cycle, you need to automate funnel filling and there are two modes of automation: setting loose a […]
Meat and potatoes. That’s how I’d sum up the advice experts served up this week to help small business owners improve their operations. Virtually all the strategies are practical and things you can start doing right now. Dig in. Leadership, management and productivity Listen up, small business retailers: If you’re not delivering personalized digital customer […]
No doubt about it, being the boss is hard. Managing others means you have plenty of responsibility, and you have plenty on your plate. But like any good manager you know how important it is that your employees feel valued. Happy workers typically experience a 12 percent increase in productivity when compared to unhappy workers, […]