I’ve always stressed the importance of consistent and thorough training because without it you can’t achieve a repeatable experience for your customers or repeatable quality levels within your product line. Google made a change last year that can greatly help small businesses establish training programs that compete with the best major corporations have to offer. […]
By Cliff Ennico “I just started a limited liability company (LLC) with three partners. Our attorney drafted an Operating Agreement for us, but I’m a little confused by the buyout provisions he drafted. “The agreement says that if one of us dies, becomes disabled, or otherwise withdraws from the company, we have to buy his […]
A recent survey of 1,794 small business owners revealed expected – and unexpected – results, some of which can help you find ways to better competitively position your business in the coming months and years. The first finding that surprised me is that well over half the respondents were women: 57 percent. Only 39 percent […]
There’s no doubt that it’s a job seeker’s market, and Gallup just released a poll that backs up that assessment. We know that businesses of all sizes have had trouble finding good candidates for some time now. The Gallup poll gives us the view from the “other side of the coin” – the workers’ perspective. […]
By Cliff Ennico Editor’s note: For Part 1 click here. There is no one “perfect” or “right” way to value a small business. There are, however, lots of wrong ways to do it. When a partner or owner dies, becomes disabled, or leaves the business, the business must be valued so that a fair price for […]