49: Becoming a Strong and Deliberate Leader in the Workplace with Sally Helgesen Women are slowly but surely moving up in the business world. While progress is increasing, many women are still struggling to continue to grow their business without reaching a plateau. There are many examples of women who have defied this cycle, such as […]
The main thing is to keep the main thing the main thing. I’ve heard that advice in a number of different settings over the years, but it’s especially important for small business owners. So, in a small business, what’s the main thing? Put as simply and succinctly as I can the main thing in small […]
By Rae Steinbach A lot has been written about the value of email marketing when it comes to delivering a high return on investment and reaching international markets. And it’s all true – email still provides the best ROI of all marketing methods and is perfect for reaching audiences worldwide. What is less discussed is […]
This week’s collection of curated content is chock full of success – how to achieve it, how to define it, and inspirational success stories. Let’s face it, once you know what success looks like to you, you can’t get too much of it. Go for it! Leadership, management, and productivity What would you pay for […]
By Shep Hyken There is an old saying in the real-estate industry: The three keys to success are location, location and location. I have a similar take on the customer service and customer service world. The three keys to customer experience success are consistency, consistency and consistency. Of course, there is much more to delivering […]