By Cliff Ennico I don’t often review new business books because, quite frankly, most of them don’t have much to say. But every once in a while a book comes along that’s a real “game changer” – it challenges accepted wisdom, shows you a new way of looking at an old problem, or highlights some […]
As a small-business owner, you’re most likely working for yourself — and there are countless big-ticket items you must purchase or consider buying down the road. Computers and other specialty equipment are no-brainers, but large assets like a brick and mortar office and side vehicle aren’t often necessary and tend to be economically out of […]
By Shep Hyken Amazing Customer Engagement Ideas: A Special Report From the IBM Amplify Conference I recently was invited by Pegasystems to attend Pegaworld 2016, their annual users’ conference. The conference was everything about CRM (customer relationship management). While there were some amazing demonstrations and stories that came out during the general and educational sessions, […]
By Cliff Ennico Sometimes great business advice comes from the most unlikely source. Now that summer’s here it’s time to think about beach reading. I’m not a big fiction reader, but one novelist I always keep track of is Dave Eggers. If you haven’t read any Dave Eggers, you need to – his books are […]
“A number of years ago some friends and I formed a nonprofit organization to benefit a certain group in our community and was granted tax-exempt status by the IRS under Section 501(c)(3) of the Internal Revenue Code. “We strongly feel that our mission will be impacted by the outcome of this year’s Presidential election. Both our […]