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Tag Archives: leadership

This week in small business: How non-techies can start tech companies and more practical advice!

There is a lot of practical advice out there this week, from keyboard shortcuts that you’ll use every day to the bad habits you need to break in order to succeed. Also, given today’s startup climate, you’re certain to get something from the article about how a non-techie can found a tech company. Leadership, management, […]

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Use ‘National Day Day’ To Inspire You and Your Team

One of the best ways to keep your team members on their toes and excited to come to work each day, is to have a little variation in their work days. Occasionally, you want to toss them a curve. However, trying to come up with original ideas and get them scheduled isn’t easy. With that […]

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Everyone Can Be a Leader – Just Do the Right Thing

By Shep Hyken When it comes to customer service, everyone can be a leader. You do the right thing, because you know it’s the right thing to do. Others notice and admire you. With that in mind, what I’m about to share isn’t as much about customer service (although it could be) as it is […]

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A lesson from the Second Law of Thermodynamics you can use in your small business

  “Same old, same old.” Have you said that, or used similar words, when you’ve been asked what you have been doing lately? We tend to be creatures of habit. By itself, that’s not bad. If we had to consciously think about every step we took each day, everything we had to do, we would […]

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4 keys to get your team moving in the same direction

December 16 is “Cat Herders Day.” I don’t know if this special day was created with small business owners in mind, but it wouldn’t surprise me. Keeping the employees on your team all headed in the same direction can, at times, be a seemingly impossible task. I’ve found that small business owners who have this […]

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The secret of a great small business team

The best leaders aspire to make those under them greater than themselves. Poor managers are fearful that those they manage may someday outshine themselves. If you want to achieve great success, you need to be the first type of leader I described. The reason is simple and I’ll give it to you in the form […]

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The 3-Part Approach to Optimizing Every Meaningful Interaction

By Dan Coughlin There are a variety of ways to try to measure your productivity. You can focus on the number of hours you work in a week, or the number of days you travel in a month. I suggest that neither of those is an effective way to measure whether you are being productive […]

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Small business leadership: Are you a queen bee or a worker bee?

“Nothing gets done around here unless I do it myself!” Have you ever said that? If you have, it may be telling you a lot about your leadership. While it’s important for small business leaders to lead by example and be willing to get their hands dirty, it’s critical that they understand the position and […]

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Taking the Sting out of Criticism

By John Tschohl Giving positive feedback is always easy, but what about those times when an employee is not performing and you need to give negative feedback? That can be a different story, especially for those who do not like confrontation. Managers need to be careful when dishing out negative feedback, and need to make […]

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Be the boss, not just a friend: Striking the right balance when you’re in charge

By Adam Turnbull The modern business manager or leader can no longer expect the deference and uncritical obedience that his or her predecessors enjoyed. Open-floor offices, relaxed dress codes and the disappearance of formal forms of address all create the impression that hierarchies have all but vanished from the workplace. However, the reality is that […]

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