Tag: Customer Service

Want to impress your customers? You need to know this first

By Jason Grills Offering incentives and promotions before shopping leaves a positive impression on 60 percent of online shoppers in short run, according to Invesp. In spite of this fact, to keep your customers impressed continually, you’ll have to invest more than a couple of discounts in your relationship, and sometimes it’s not an easy thing […]

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2 simple customer experience principles to live by

Tommy Smothers of the Smothers Brothers – if you don’t remember them, look them up on YouTube – used to have a short comedy routine about golf with a title something like, “The 37 most important things to remember during your downswing.” While the routine was especially hilarious to anyone who has ever taken a […]

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