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Guest Bloggers

Dealing with fear in a startup business

By Cliff Ennico “I was laid off from a corporate job a couple of years ago. “I tried finding another job but there was nothing out there for someone over the age of 50. “A few months ago I learned about a local retail business that was for sale. With the help of a business […]

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Values, Culture, and My Grade School Soccer Coach, Mr. Nolan

By Dan Coughlin Recently I spent a magical day in Philadelphia. In the morning I worked with the top 14 executives in a tremendous company focused on their values and culture. In the afternoon, I spent four hours at the Liberty Museum, the Benjamin Franklin Museum, and the brand new Museum of the American Revolution. […]

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How to recruit local workers in novel ways

By Jeff Davidson For small business owners finding competent workers can be a continuing challenge. By now everyone has variety of approaches to hiring via the Internet. It makes sense to employ other approaches concurrently. For example, when is the last time you posted a help wanted advertisement on a library public bulletin board? Have […]

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5 personal building-block attributes of a successful entrepreneur

By Paulyne Antoniou Do you have what it takes to make it as an entrepreneur? The qualities required to be a successful entrepreneur are reflected in your regular, day-to-day life and recognizing them is easy enough once you examine how you handle yourself in everyday scenarios. Some of these seemingly insignificant characteristics can be turn […]

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It’s showtime! Improv and a great customer experience

By Shep Hyken “It’s showtime!” Those are typically the words you hear right before hitting the stage or when the cameras start to roll in the studio. However, for John Lewis, a high-end retail department store in the UK, the retail floor is the stage and the employees are the actors. John Lewis is providing […]

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3 Eco-Friendly Ways to Start the New Year

By Liz Greene Though corporate sustainability initiatives have been going strong for years, many small business owners have been reluctant to go green. They often think that their business is too small to make a difference or that making the necessary changes will be too costly. Not only is this line of thinking incorrect, it’s […]

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Royalty financing: The new, new thing in venture capital

By Cliff Ennico “I have a successful retail business that I want to take online with a killer website and a social media marketing campaign on Facebook and Twitter. “The problem, of course, is money. I need to raise $100,000 to build the website and launch the campaign, but am having trouble finding the money. […]

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Small business dreams: The most searched-for businesses [#infographic]

By Collin Czarnecki Dreaming of starting a small business? If you’re envisioning a clothing line, restaurant, bar, food truck, or a gym, then you’re not alone. According to research examining national and state-level Google search trends, those businesses are among the top 20 most popular types of businesses that aspiring entrepreneurs are searching for on […]

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Delegating the Right Way (Part 2 of 2)

By Cliff Ennico (Part One is here.) Once you have made up your mind that it’s time to start delegating to other people and growing your business, and decided upon what to delegate, only three questions remain: To whom do you delegate? How do you delegate? How do you avoid losing control of your business? […]

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Giving it Your Best Shot

By John Tschohl “The only person you are destined to become is the person you decide to be.” – Ralph Waldo Emerson. I have trained trainers and employees all over the world and have taught them to believe in themselves and their abilities. I have written several books to spread the word about service strategies […]

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