When your limited liability company (LLC) starts attracting investors, you will need to adopt a more formal way for people to own, operate and manage the company. Last week’s column suggested some basic changes, including: Adopting a Board of Managers to run the company day to day; Giving owners “units” of membership interest (like shares […]
Someone in your organization irritated your customer. The customer left angry or upset. Maybe the customer was less than friendly and was difficult. Maybe the customer was too demanding or had unrealistic expectations. Whatever the reason, it doesn’t matter. The customer left unhappy. Someone might say, “Well, it was just one customer.” Well that way […]
Do you remember the very first time you had the privilege of staying in an upscale hotel and your room featured a fully stocked minibar? If you were a young adult and you came from a background of family vacations spent in bargain-basement motel rooms, it was probably quite a stunning sight – a refrigerator […]
Maybe you don’t like the work you do or the weird hours your profession requires you to keep. Perhaps your job is not what you thought it would be, or maybe it is more boring, unenjoyable or stressful than you imagined. Whatever the reason, your once-dream job has morphed into a nightmare, and you are […]
By Tony Pepper I guess there can’t be many of us that haven’t heard of the term “Cybercrime” – but what actually is it? Well, there are many forms of cybercrime: online scams and fraud, identity theft, attacks on computer systems and networks, the spreading of computer viruses and malware, hacking, and distributed denial of service […]