Category: Guest Bloggers

Getting your LLC Ready for ‘Real’ Investors (Part 2 of 2)

When your limited liability company (LLC) starts attracting investors, you will need to adopt a more formal way for people to own, operate and manage the company. Last week’s column suggested some basic changes, including: Adopting a Board of Managers to run the company day to day; Giving owners “units” of membership interest (like shares […]

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Unintended Consequences: The Fallout from Bad Customer Service

Someone in your organization irritated your customer. The customer left angry or upset. Maybe the customer was less than friendly and was difficult. Maybe the customer was too demanding or had unrealistic expectations. Whatever the reason, it doesn’t matter. The customer left unhappy. Someone might say, “Well, it was just one customer.” Well that way […]

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