Susan Solovic
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  • Posted on September 19, 2014
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Enhance the Customer Service Experience Using Self-Service

Back when I was in college I worked at a self-service gas station. I’m probably dating myself, but this was at a time when gas stations were just converting over from full-service to self-service. Our stations went from pumping the gas for the customer, checking their oil, and washing their windows to just collecting their […]

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