Susan Solovic
supermarket Created with Sketch. 0
  • Speaking
  • Meet Susan
  • Biz Articles
  • One Percent Edge Podcasts
  • Video
  • Posted on February 12, 2016
  • Guest Expert
  • Guest Bloggers
  • Leave a comment

Southwest Airlines Gives Us Another Lesson in Customer Loyalty

My daughter came home from school to visit us over a recent holiday. She was flying on Southwest Airlines and checked a piece of luggage. When the suitcase showed up on the luggage carousel, we noticed the handle was damaged. Bummer! I’ve been through this before. Not happy, I walked into the Southwest office. What […]

Post navigation

Search

Bring Susan to your event or company

Susan has a wide variety of programs that will increase your company's productivity, creativity, and entrepreneurial spirit. Contact her today!


    Get Susan’s weekly newsletter and offers

    Categories

    Archives

    Legal

    Privacy Policy

    Susan on Social

    • View susansolovic’s profile on Facebook
    • View SusanSolovic’s profile on Twitter
    • View SusanSolovic’s profile on LinkedIn
    • View SusanSolovic’s profile on YouTube

    Tags

    blogging branding business business owner cliff ennico content marketing customer experience customers Customer Service Dan Coughlin digital marketing ecommerce economy employee employees entrepreneur entrepreneurs Entrepreneurship Facebook growth hiring Jeff Davidson Leadership management Marketing money Productivity Sales SEO shep hyken small business small business expert small business success Social Media Social Media Marketing startups success susan solovic taxes technology THE Small Business Expert This week in Small Business training Twitter work-life balance

    Copyright © 2023 Susan Solovic. All Rights Reserved. Proudly powered by Visual Composer and WordPress