Susan Solovic
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  • Posted on January 5, 2017
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Everyone Can Be a Leader – Just Do the Right Thing

By Shep Hyken When it comes to customer service, everyone can be a leader. You do the right thing, because you know it’s the right thing to do. Others notice and admire you. With that in mind, what I’m about to share isn’t as much about customer service (although it could be) as it is […]

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