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This Week in Small Business: Go to War with General McChrystal, Attend the Sage Summit via Video and Get Four Free Marketing Tools

Here’s a concisely curated collection of great small business information that was published throughout the last week. Leadership, management and productivity We use the language of war in business – rally the troops, battle for sales, win the contract – but when retired general Stanley McChrystal uses that language, he’s not speaking figuratively. In this […]

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Organize Your Writing Space for Maximum Productivity

By Emily Johnson When you’re writing and working from home, focusing can be a problem. A very major factor in properly handling the workday is figuring out the best way of organizing your writing space. A messy writing space can be a major hassle that blocks you from completing the next great American novel – or […]

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Will Google’s New Feature Make Lines Shorter at Your Small Business?

“Nobody goes there anymore. It’s too crowded.” That’s one of the most famous Yogi Berra quotes and while it sounds funny, a new Google search feature may turn this oxymoron into a reality. For many small businesses, Google now gives searchers a visual picture to help them determine when the business is most packed by […]

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What Chip-based Credit Card Processing Means To Your Small Business

By David Thal and Zach Oakes With the quickly approaching EMV (Europay Mastercard Visa) requirements, US companies large and small must begin to consider the implications of the “liability shift” just around the corner. Beginning in October 2015, the card issuers will no longer carry the burden of fraud liability that has long plagued (tainted) […]

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Startup Retailer Jet.com Flys into a Heavy Headwind

Salmon are famous for how they courageously and tirelessly swim upstream to meet their destiny in their generational spawning grounds. Then they die and their rotting carcasses are eaten by a variety of creatures. I’m wondering if the tale of the new online retail startup Jet.com will be a modern, digital retelling of the salmon […]

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The Definition of Customer Service

Just the other day I was asked for the definition of customer service. In the context of our conversation I stated that it was the way the customer is treated by anyone in the company before, during and after the sale. Then, just for fun, I did a Google search on “The definition of customer […]

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Use Twitter to Join Your Industry Influencers

Twitter has taken a beating in the stock market and media in recent months. There have been management ordeals and its growth curve is not keeping up with other social media. But despite the bout of negativism, Twitter is generally the preferred social media hangout for the individuals we now call “influencers.” These influencers range […]

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10 Ways To Kill Your Business

By Cliff Ennico Ah, summer. A chance to lie on the beach, do some camping or outlet shopping, and…do some “big picture” thinking about where your business has been and where it’s going. Getting away from the day-to-day grind and distancing yourself from your business actually helps you run your business better. I find that when […]

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How to Use the Cloud to Boost Security, Productivity

A friend recently attended the taping of a TV game show – The Price is Right – and none of the audience members could take their phones into the studio. He and everyone in his group left their phones in their cars and they talked about how they almost felt naked for the three to […]

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Five Text Ad Mistakes You Can’t Afford to Make

By Tamara Weintraub Search engine advertising is a great way for local businesses to drive generate leads, but with over 1.2 million advertisers using pay per click advertising, the competition on search engines is fierce. Not only do your text ads need to stand out, but they also need to avoid these text ad mistakes that can cost […]

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