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How to Maintain a Connection With Your Remote Team

By Liz Greene Remote work is no longer seen as out of the ordinary — in fact, it’s an out-and-out trend. Indeed, 50 percent of U.S. workers work remotely full time, while up to 25 percent telework with some frequency. The high level of independence over work style and environment afforded by remote work makes […]

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7 Ways to Improve Your Social Media Photos

By George Minton In social media, photos matter! They are what everyone loves to share and post. For this reason, everyone should continue improving their skills in photography. However, everyone – particularly marketers – knows that creating engaging photos isn’t as easy as it sounds and we all want to save as much of our hard-earned […]

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Tips and Tricks for Twitter

By Lindsay Dicks Twitter is the 12th most popular site in the world, and adds hundreds of thousands of new users each day. To say the least, it’s important to have a presence on the site. However, many people still think Twitter isn’t right for them. They may think they can’t make a dent amongst the […]

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Customer Service Is a Habit (So Is Bad Customer Service)

By Shep Hyken One day my assistant came in late. Not a big deal. That was until she came in late two more times that week. The following week the same thing happened again. This was becoming a habit – and not a good one. So, we had a short talk about it. I asked […]

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One Percent Edge #Podcast: Bruce Turkel

How to Build a Memorable Brand and Cultivate Customer Loyalty with Bruce Turkel Are you feeling stuck in your marketing or distant from your customer? Are you frozen in place, trying to decide how best to reach your audience? It’s no small feat to bring a product or service to a customer these days. Gone […]

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The genius of using benefits as a strategic tool for competitive advantage

By Susan Solovic, THE Small Business Expert If you’re a small business owner, staying ahead of recruiting and retaining top talent is one critical way to grow. Yet, when MetLife conducted its most recent Employee Benefit Trends Study (EBTS), it found that only 16 percent of small business owners are planning to change their benefits […]

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How happy and productive staff can help you streamline your business

By Bruce Hakutizwi Getting the most from your workforce begins with the recognition that good people are the most important resource you have. It is then a matter of translating this knowledge into a practical strategy which convinces your employees they are genuinely valued and appreciated. Research suggests that workers rarely become unhappy at work […]

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Take out your virtual broom and clean up your virtual desktop

The third Monday of October is “National Clean Up Your Virtual Desktop Day” – a day which should be highlighted in any business owner’s calendar. If you are like most computer users, your desktop and various computer files are a mess. Documents that you haven’t touched in decades are mingled with pictures from your last vacation, […]

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This week in small business: How to beat your fears and cash in on a 1-start review

Get your productivity boosted, your hiring strategies improved, and your fears beaten into submission with this week’s collection of excellent business articles from around cyberspace. Leadership, management, and productivity Lauren Liss, who spearheads digital partnerships with companies like U.S. Card, Capital One, Uber, Netflix and others is the subject of this entry in Laura Emily […]

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Can you be fired for your political views?

By Cliff Ennico “I run a small business with 10 employees. “It turns out I have both Republicans and Democrats among my employees, and after the last Presidential election I’ve overheard some very heated political discussions going on in the lunchroom. “Normally I don’t care about such things – I’m a big believer in free […]

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