By John Tschohl Companies may not be able to prevent all problems but they can learn to recover from them. A good recovery can turn angry, frustrated customers into loyal ones. It can, in fact, create more goodwill than if things had gone smoothly in the first place. Opportunities for service recovery are numerous. If […]
By MyWebProgrammer.com Yes, launching a website today is easier than it has ever been – and far less costly. However, whether you’re going with a “plug-n-play” DIY site, or you’ve hired a developer, be sure you have all the features you need to achieve true online success. • • • This infographic is provided courtesy […]
By Jeff Davidson What would it be like for your business if you could recharge yourself like a rechargeable battery? What if you could have that old zip and zest, or a twinkle in your eye when you came into the office? What if you could have the stamina to put in a super-full workday, […]
By Tom Hopkins There is absolutely no guarantee when making a video that it will go viral and there is no algorithm to follow with search engines either. However, there are ways you can plan out a video marketing strategy that will give your video its best chance of going viral. The first thing to consider […]
By Cliff Ennico If you go to your local bookstore (they still exist, don’t they?) or search for “entrepreneur” or “small business” on Amazon.com, you will find literally thousands of books and e-books on how to start a business. To paraphrase the Old Testament prophet Ecclesiastes: “Of the making of startup success books there is […]