Category: Guest Bloggers

Two Tales of Online ‘Private Labeling’ and Trademark Infringement

By Cliff Ennico Two e-mails I received this week deal with a recent phenomenon in e-commerce – the so-called “private labeling” of merchandise on Amazon, eBay and other online venues. Here’s how it works: a seller buys merchandise in bulk from a manufacturer (usually in China or elsewhere in Asia). The merchandise is not trademarked […]

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Small Business and the Blurred Line Between Social Networks and Online Marketplaces

By Melanie Luff Social media has acted as a vital marketing tool for businesses, building the bridge between buyers and products. However as the line between social networks and online marketplaces blurs, what does this mean for small business? Predicted to roll out changes enabling users to buy advertised products at the click of a […]

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Simplicity: Another Customer Experience (CX) Strategy

Simple is simple. Simple doesn’t always mean easy. And, sometimes simple is actually hard to pull off. But some companies have mastered the art of simplicity. And, in doing so, they created customer experiences that are easier, frictionless, and more desirable. Siegle+Gale recently released their Global Brand Simplicity Index, and, for the third straight year, […]

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