Category: Guest Bloggers

4 Ways to Turn Your Company Into an Innovation Machine

The world’s future leaders overwhelmingly believe that today’s businesses can grow only if they can innovate – and that today’s business leaders aren’t demonstrating they’re up to the task. While that’s the thinking of nearly 5,000 millennials – the 20- to 33-year-old generation – at least one baby boomer, the innovator who transformed the U.S. […]

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Customer Service Tool: One to Say Yes, Two to Say No: Empower your people to come up with a solution.

It’s easy to say, “I’m sorry, we don’t have that… We can’t get it… We can’t do that… It’s not our policy” Blah, blah, blah.  In other words, it’s easy to say, “No.” But, that is not what amazing companies do.  Amazing companies empower their employees to find solutions for their customers.  They train, motivate, […]

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Six Tips for Improving Your Online Storefront and Boosting Sales

Online storefronts are a wonderful way to sell goods and services, but presentation is key: too many businesses fail to market their storefronts successfully. Online storefronts have proven to be a cost-effective way to ring up more sales because they provide customers with self-service and self-ordering capabilities, which saves money and manpower. Those who don’t […]

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