Instant Messaging May Be a Productivity Enhancer

“Ding” There’s that sound again, alerting you to another instant message. Instant messaging is becoming a popular way to communicate in the business world, and as annoying as you may find it, some experts say the technology increases workplace productivity. A research study from Ohio State University and the University of California found that workers who use instant messaging on the job reported less interruptions during the workday than their fellow colleagues.