The venues for connecting with good freelance talent today are numerous. Sites like Elance and oDesk directly connect freelancers to clients. You can find someone locally or directly on the Internet. No matter what way serves you best, there are several basic rules you should follow to make sure your freelance experience meets your expectations—and […]
As fast as Baby Boomers exit the workforce, Millennials—those born between 1980 and 2000—are coming in. Small businesses need to know how to recruit and retain Millennials, aka Generation Y. Owners and academics are both weighing in on this issue, so we’re getting some good practical advice as well as a theoretical overview of the […]
Who invented the light bulb? If you said Thomas Edison, you’d only be partly correct. Edison never took credit for solely inventing the light bulb. He acknowledged it took a team of diverse talent with a passion for excellence. To “invent” your successful business, you need a diverse team of players who augment your skill […]
Business is more customer-centric than ever before and that’s a good thing. However, there are times when customers can become abusive. First we need to understand that there’s a difference between being irate and being abusive. We need to expect irate customers, but how do you judge when an irate customer crosses over into being […]
Do you like your job? Is your small business a “fun” place to work? It’s one of the most basic and often asked questions, and how you answer it says a lot about your life. As we commemorate national “Have Fun at Work Day” it’s an ideal time to consider how we can create a […]