“It’s my pleasure.” Those words cost nothing and they should be part of the DNA for any company. They should roll off the lips of retail and service industry employees automatically. And even in B2B settings, the sentiment they express should be part of all customer interactions. You’ll hear these three words if you’re spending […]
Minding your Ps & Qs is smart business, but what exactly are the proper business etiquette rules in today’s world? Small business expert Susan Solovic joins Lunch Break with some tips for today’s professionals.
This week (June 2 – 8, 2013) is National Business Etiquette Week. I often run into people who think worrying about proper etiquette is passé. Personally, I couldn’t disagree more. In today’s fast-paced, competitive market, I believe minding your manners is more important than ever. Missteps in any business situation can tarnish your reputation, ruin […]