Do you have trouble getting people to return your phone calls? Maybe it’s because you are a voice mail blunderer. That’s right. You may be leaving voice mails people find annoying, obnoxious or even down right irritating. Want to improve your performance? Here are some common sense voice mail rules of etiquette to follow.
There’s nothing new about the classic to-do list. We all know to-do lists can be a useful tool to help us remember things and organize our busy lives. But did you know a poorly managed to-do list can actually sabotage your productivity? Here are some tips to help you manage your list effectively.
The recession is taking a bite out of travel budgets for many small business owners. As a result, more and more of us are choosing not to attend trade shows and conferences this year. But what if you didn’t have to leave your office to participate in a ground-breaking summit offering inspiring keynote speakers, networking and great business learning events.
During the past seven years, I’ve talked with hundreds of thousands of small business owners and entrepreneurs. I can’t begin to tell you the number of times I’ve heard an entrepreneur share a story about a failed business venture that ends with, “I was ahead of my time.”
As business owners, we place trust in our employees that they will represent the company well in all public interactions. But have you ever thought about what could happen when a customer overhears your employees talking to each other. Do you know what they are saying? Your customers do and they are listening.