A recent study published by the Democratic staffers of the Senate Small Business & Entrepreneurship Committee details how difficult it is for women to get funding for their startups. While women own 30 percent of all small businesses, they only get $1 out of every $23 loaned. The story is about the same in the […]
Several news services and blogs were writing about the same subject recently and they caught my attention. They were discussing a study conducted by Zendesk and generally they were concluding that the more often a customer service agent says “sorry,” “please” or “thank you” the angrier the customer gets. One article put it like this: […]
For years there has been a “quote” going around that was attributed to Albert Einstein. It says, “The definition of insanity is doing the same thing over and over and expecting different results.” First, Einstein never said it. Second, it’s not really a definition of insanity. However, with those two points out of the way, […]
“To have another language is to possess a second soul.” – Charlemagne. I certainly love the sentiment in that Charlemagne quote, but for the practical small business owner, being able to speak a second language in today’s global marketplace and increasingly polyglot United States does even more: it can be a distinct competitive advantage. A […]
Even smart venture capitalists swing and miss far more often than they hit home runs. It’s difficult to predict which business ideas will make money and which will tank. A friend bought extra tickets to this year’s PGA Championship tournament figuring he’d be able to resell some to help defray his cost of going. When […]