A recent survey found that small business owners are fairly pessimistic about the economy this year, and they believe it will have an impact on their business. But folks, it is what it is. You can’t change it and blaming all your business troubles on things out of your control is a waste of mental […]
If there’s one thing that you can count on in modern life, it’s uncertainty. So then the question becomes: How do you deal with it? That’s what I was trying to get a feel for with the recent short survey question I posted. It seems like we are currently in a season that’s delivering more […]
Okay, “fire” is going a little too far. You need to keep them on your team, but at the same time you need to take over their job, at least on occasion, if you’re serious about improving customer service in your small business. The most successful small business owners and startup founders that I know […]
Small business owners have long been concerned about lost productivity due to instant messaging and it’s true that instant messaging can be a huge office distraction. But it’s also a reality, and I’m certain that as Millennials and members of the even younger Generation Z take their places in the workforce, this handy mode of […]
Regular followers of this space know that I’m firmly committed to the proposition that as a small business owner you need to grow if you are serious about growing your small business. That’s why I recommended attending at least one of the best small business conferences each year. To make this a little easier for […]