Editor’s Note: This post is sponsored by Capital One Spark. All the comments and opinions are my own. One survey result is a data point. When you get a few consecutive survey results that are all pointed in the same direction it’s a trend – and unfortunately that’s what’s revealed in the results of Capital […]
Great employees are the lifeblood of any small business. However, as the job market accelerates, even happy workers may be tempted to explore whether the grass is greener at another company. Losing employees is a concern for most small businesses, not least because of the cost: a study from the Center for American Progress estimated […]
Entrepreneurs who are successful at fundraising understand one overarching principle: Investors put their money in people, not in business plans. At the end of the day, the top venture capitalists invest in the people they believe in. Folks with fantastic ideas and business plans can walk through the door, but if the investors don’t believe […]
Leadership, management and productivity UPS is getting behind Small Business Week and sponsoring a contest that will give winners $5,000 to invest in their businesses. Tired of dealing with your customers who are always asking for a “special deal”? Try these tactics. Hiring? Check out these four things you need to do before posting a […]
How likely is it that you would recommend a given company/product/service to a friend or colleague? We’ve all seen that question and maybe used it ourselves. It’s fundamental to determining a company’s Net Promoter Score (NPS) and Alignable just released its quarterly NPS ratings of the best and worst companies as seen through the eyes […]