Category: Success Tips

Does Your Customer Feel Like Cinderella or an Ugly Stepsister?

I’m a shoeaholic. I also hate to pay retail for anything. So I’m a frequent shopper at several of the discount designer shoe stores. If you shop at these stores, you’re probably familiar with their customer loyalty programs. You earn special rewards, such as $5 or $10 off, based on your spending activity. Recently, I […]

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When Should You Say ‘No’ to an Angel?

Angels must have a great PR firm. Polls continually find that about 80 percent of all Americans believe in angels.  Of course, that’s the diaphanous, winged variety. How about the money-investing angel? Should small business owners believe in them? First, let’s set out what I mean by “angel.” Historically, an angel investor has been a […]

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Is It Time to Force Companies to Limit After Hours Work?

Quelle horreur! French labor unions and corporate leaders recently took steps to strictly limit after-hours emails. The deal would give workers 11 hours of guaranteed freedom from business emails.  The idea wasn’t popular with everyone in France, especially many young businesspeople who are trying to get startups off the ground. Right now, if approved by […]

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