There are a number of holidays that fall within the last six weeks of the year. As a result, employees clamor and compete for time off to enjoy and celebrate with family and friends. However, as a business owner, you are forced to balance the needs of the business against the requests for time-off in […]
As business owners, we place trust in our employees that they will represent the company well in all public interactions. But have you ever thought about what could happen when a customer overhears your employees talking to each other. Do you know what they are saying? Your customers do and they are listening.