Tag: small business

FRANCHISES THEN, FRANCHISES TODAY: ADVICE FOR NEW FRANCHISORS AND THE “GUINEA PIG” FRANCHISEE

“I am a small business attorney, and am helping a local entrepreneur buy into a franchise.    I have reviewed the franchise documents he has been asked to sign, and I admit I’m a bit troubled.  The franchise was formed only weeks ago, and its Franchise Disclosure Document (FDD) was approved by the Federal Trade Commission […]

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Going Overboard With Customer Service May Be a Customer Turn Off

We all know customer service is important if you’re going to run a successful business.  Great customer service helps build loyal customers and clients.  Your willingness to throw in a little extra something or regularly exceed a client’s expectations keeps business coming back time and time again.  For example, you’d probably be willing to overlook […]

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Should the Federal Minimum Wage Be Raised: How Will it Affect Your Small Business?

If you missed the stories surrounding the Fast Food Strikes that swept across the nation in August, you were probably out of town-WAY out of town.  Although not as massive in numbers as expected, the coverage was global because of the universal appeal.  Everybody wants a “living wage.”  The contention revolves around just exactly what […]

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