The world’s future leaders overwhelmingly believe that today’s businesses can grow only if they can innovate – and that today’s business leaders aren’t demonstrating they’re up to the task. While that’s the thinking of nearly 5,000 millennials – the 20- to 33-year-old generation – at least one baby boomer, the innovator who transformed the U.S. […]
Recently I was in Dallas, TX appearing on WFAA-TV’s Daybreak program sharing tips with viewers on how to pitch Shark Tank. Thousands of aspiring entrepreneurs, dream about the opportunity to pitch some of the most successful business minds in the country. In comparison, only a few small business owners make it to the national stage. […]
No matter how great your product is, you won’t attract and keep loyal customers if you don’t provide amazing customer service. There is no one better to help you build that success than Shep Hyken, New York Times bestselling business author and customer service expert. Hyken’s newest book is set to launch this fall, and […]
Are you a hold-out when it comes to leveraging mobile technology for your small business success? If so, you’re now in the minority which means most likely your competitors are using new technologies to increase their market share. New survey data from Constant Contact found 66 percent of small businesses are using mobile devices, including […]
Entrepreneurs are creative, energetic, visionaries and risk-takers who see business opportunities everywhere. In fact, most people who are entrepreneurs wind up as founders of more than one company in their careers because they derive their energy from the challenge. I certainly fit into that category. I’ve been starting businesses since I was 15 years […]