Although the British vote to exit the European Union was fairly close, it must be viewed as an event that reflects major undercurrents sweeping through Western nations. Two very powerful factors weighed against Brexit. First, people are very averse to change. They would rather stick with the misery they know than misery they don’t know. […]
Do you know who Brownie Wise was? Here’s a hint: She was the first woman to be featured on the cover of Business Week magazine. What did she do in business to earn that honor? She was the woman who developed the Tupperware home party, and as I reflect on that innovation today I’m amazed […]
You could order online and send a dozen roses to someone you love for about $20. I just checked. So why would you – or anyone else – pay five to 10 times that much? Before we answer that question, let’s examine the florist industry and e-commerce. If you have been a student of e-commerce, […]
A funny thing is happening as Internet speeds get faster and faster – users are getting less and less patient. I think this is even more dramatic in the mobile world, because when people are using their smartphones for information while they’re out in the community, they are often trying to get somewhere or accomplish […]
How are restauranteurs Danny Meyer and Bob Merritt like canaries in a coal mine? Coal miners, as you probably know, used to take canaries down into the mines with them to test the air. If the birds died, it meant that the air was unsafe for the miners. Meyer and Merritt have recently provided a […]