Tag: AI

Use artificial intelligence to boost your customer service emotional intelligence

Oblivious. Out to lunch. Insensitive. Preoccupied. Unobservant. We’ve all suffered from these lapses at one time or another. They are worse for some people yet others seem to be able to avoid these pitfalls almost all of the time. You know when you’re dealing with someone who is oblivious to your condition. You could be […]

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Use the ‘personal touch’ to fight ‘personalization’

Imitation is the sincerest form of flattery, so the big retail outlets must be quite impressed by the smaller local stores that line the Main Streets and neighborhood commercial areas of American cities and towns. When customers walk into a well-managed local store, there’s a good chance that the sales associates and counter clerks will […]

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Robots to the rescue: Tapping Artificial Intelligence to power your small business

Are you one of the many small business owners who could use some help, but can’t afford it? Maybe you’ve run the numbers and concluded that: Bringing someone on part time would bust your budget, and Hiring an overseas virtual assistant would siphon away cash that you need to invest in other areas. What can […]

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