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Tag Archives: company culture

One Percent Edge #Podcast: Beatrice Chestnut

Beatrice Chestnut: Empowering Change Through the Enneagram It’s not easy to define yourself as an entrepreneur. None of us are good at everything, but it’s important to know your strengths. You need to truly understand your strengths and weaknesses as a leader, in order to maximize your performance. Beatrice Chestnut is a student of the […]

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You’ll be surprised to see how under-30 women value workplace factors

I’m joking a little bit here, but do you think there’s a correlation between the increased popularity of yoga and the increased importance of workplace flexibility? A Fairygodboss online survey of 100 women showed that flexible hours/part-time employment is one of the most cherished job factors for women job seekers. But while workplace flexibility is […]

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Creating a Company Culture: Advice of Organizational Expert Chester Elton

Your team is the foundation of building innovation into your business, so you need to be able to attract the best and the brightest, and more importantly retain them once they’re on board. That is of course easier said than done. The goal is to make sure that you have innovation built into your company’s […]

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Uber failure and the primacy of company culture

One of my favorite Despair Demotivator posters is titled “Mistakes”and it pictures a sinking ship with the tagline: It could be that the purpose of your life is only to serve as a warning to others. It’s not a new idea. In one of the oldest books in the Bible, Deuteronomy, it says, “You will […]

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Four Customer Service Lessons From a Stevie Award Winner

By Shep Hyken Congratulations to Squaremouth, who just won a Gold Stevie Award for Customer Service Department of the Year – for the fourth time! (For those that don’t know, the Stevie is an international business award that recognizes top performing organizations in several categories including customer service.) Squaremouth is an online travel insurance company […]

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The secret of a great small business team

The best leaders aspire to make those under them greater than themselves. Poor managers are fearful that those they manage may someday outshine themselves. If you want to achieve great success, you need to be the first type of leader I described. The reason is simple and I’ll give it to you in the form […]

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Small business leadership: Are you a queen bee or a worker bee?

“Nothing gets done around here unless I do it myself!” Have you ever said that? If you have, it may be telling you a lot about your leadership. While it’s important for small business leaders to lead by example and be willing to get their hands dirty, it’s critical that they understand the position and […]

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The Secret Formula for Creating a Winning Company Culture: Attractive Employee Benefits

How long have you been in the workforce? If you’ve been out there for a while, you’ve witnessed changes in management philosophy and style. I think the most important of these has been the drive to set a positive and engaging company culture to shape employee behavior and create company loyalty. Old-style management would try […]

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This Week in Small Business: The importance of positive engagement and your small business culture

The importance of how you engage people is highlighted in this week’s collection of curated content from around the Internet; we should probably credit Dale Carnegie with these fundamental principles that extend even into the virtual world today. Leadership, management, and productivity In this interview I explain why you need to develop a mission statement […]

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The four requirements for a sales team to succeed on ‘auto pilot’

In a previous post, I outlined how many small business owners and solopreneurs alternate between looking for clients and working for clients. When they’re busy with projects, they stop filling their sales funnel with prospects. To break this cycle, you need to automate funnel filling and there are two modes of automation: setting loose a […]

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