By John Tschohl The U.S. Bureau of Labor statistics found that companies with fewer than 100 employees gave only 12 minutes of manager training every six months. Organizations with 100-500 employees provided just 6 minutes. And if this holds true for managers, how much training do frontline employees get? A long-term research project commissioned by […]
Could your business benefit from: Increased loyalty? Higher productivity? Fewer sick days? A positive attitude? An important key to gaining these advantages is simple…and in many ways free: Gratitude. A Harvard Mental Health Letter summarizes the findings of several academic studies on the impact of gratitude in our personal lives and in the workplace, and […]
By Cliff Ennico Dozens – if not hundreds – of small business “how to” books are published each year. Most of them aren’t worth reading, and some that are merely rehash the same old ground over and over again. They’re useful as a “refresher course,” but that’s about it. Whenever Susan Solovic puts pen to […]
The tragedy at the YouTube headquarters in San Bruno highlights a new danger posed by the reach and pervasiveness of online relationships. While I don’t have any special information and don’t want to offer “the last word” on this person’s motives, it seems that she was prompted by her anger toward YouTube and that anger […]
The growth rate for hourly wages seems to have flattened over the last two years and settled in the area between an annual rate of 2.6 and 2.9 percent. With the release of the March Paychex and IHS Markit Small Business Employment Watch, we can now look at the overall trends and see that the […]