As I’m writing this, Walmart’s @walmart Twitter account has racked up almost 250K tweets. You’ll find similarly huge numbers if you check out many of the country’s biggest retailers. This is because Twitter has become a major conduit for customer service conversations and many companies use it – and other social media – quite wisely […]
“Excuse me, honey. What did you say? I wasn’t paying attention.” These words—or some very similar—are uttered in living rooms around the world every evening and now Twitter is bringing the same phenomena to its online world. The latest version of Twitter’s iOS and Android apps includes a mute feature. Simply put, when you hit […]
QR (quick response) codes are everywhere today. You know what I’m talking about, right? They’re the square—in the literal sense, not the “unhip” sense—squiggly cousins to the product bar codes that get scanned at checkout counters. People have QR code reader apps on their smartphones and when they are scanned the user is presented with […]
We’ve seen how Tammy Kahn Fennell and Alan Hamlyn combined their talents in marketing and programming to take a small, simple desktop app and develop it into the user-friendly MarketMeSuite social media management platform. Tammy and Alan have a good feel for what small businesses need, they listen to their customers, and they’ve taken an […]
Often when we’re introduced to a killer app, we ask ourselves, “Why didn’t I think of that?” But that’s not the right question to ask. A far better question is something like, “Why didn’t I take that cool little idea I had some time ago and keep working on it until I turned it into […]