By Shep Hyken So, the other day I’m flying to a speaking engagement. While waiting for my flight to board I bought a yogurt parfait. After paying for it, I looked for a spoon. There were knives and forks, but no spoons. The little compartment next to the knives and forks was empty. I asked […]
Three-dimensional printing is a growing industry that will likely change the world. Canalys projects that the global market for 3-D printing will grow to $16.2 billion in 2018. If you’re seeking a new opportunity with uncapped potential, consider how these 3-D printing advancements could open the door for a winning product or service. The Evolution […]
By Susan Solovic, THE Small Business Expert Editor’s note: This is a sponsored post by UnitedHealthcare; however, all thoughts and opinions are my own. One of the things that has come to light in recent years is how little consumers really understand about health insurance. If you go buy a new car, before you leave […]
By John Tschohl Customer Service is ALL about listening. According to Bernard Ferrari, author of Power Listening: Mastering the Most Critical Business Skill of All, good listening is the key to developing fresh insights and ideas that fuel success. Organizations choose front line employees for their social poise, their outgoing personalities and their ability to communicate well, […]
Beatrice Chestnut: Empowering Change Through the Enneagram It’s not easy to define yourself as an entrepreneur. None of us are good at everything, but it’s important to know your strengths. You need to truly understand your strengths and weaknesses as a leader, in order to maximize your performance. Beatrice Chestnut is a student of the […]