A) In a relationship. B) It’s complicated. How would your customers describe their relationship status with your business using those familiar Facebook terms? One of the cardinal principles or goals for businesses today, in both retail and B2B organizations, is to establish relationships between themselves and their customers (and employees, I might add). And, just […]
Writers look at cybersecurity from two distinctly different points of view this week and we’re also treated to some very savvy tips and perspectives on productivity and motivation. Grab the advice here and head into 2018 firing on all cylinders. Leadership, management, and productivity Cory Capoccia discusses how cybercrime is a bigger threat than physical […]
Did you hear the news about Amazon’s Alexa? The company is targeting businesses to adopt the popular voice-activated assistant. Frankly, I’m shocked that it’s taken this long – but I’m not surprised that Amazon was the first to come forward in this market. We have been discussing the business adoption of voice assistants like Alexa, […]
No, no, no! Toddlers expect to hear that, but when you’re a grown adult with an idea for “the next big thing” and investor after investor tells you no, it’s not only painful, it can ruin your life plans. With my background in investing and knowing many in the field, let me give you a […]
What would the cable TV love child of CNBC’s The Profit and HGTV’s Love It or List It look like? I think it would look pretty much like A&E’s new program, Save It or Sell It. The new reality series features Robert Hirsch and Eric Casaburi. The pair visit struggling businesses whose ownership is torn […]