By Nicky Tatley When a company has a rapid employee turnover, it generally results in a negative effect on productivity as time is spent training new people, who then may leave before they have a complete understanding of the business. Study after study has demonstrated that a contented workforce is more productive, less likely to take […]
Some of you may be old enough to remember when Japanese industry, especially manufacturing, was seen as a juggernaut. It was characterized by the world’s highest levels of quality, unflagging company loyalty and lifetime employment for workers. The quality standards are still there, but the loyalty and lifetime employment are very much on their way […]
Workplace compensation has changed. It used to be that a competitive salary and decent benefits would attract and retain any good employee. But the truth is, today that just doesn’t cut it. Don’t be fooled, though. Employees, whether current or prospective, still expect things like health benefits, paid time off and retirement options, but that […]
Forget once-a-year employee surveys. How about once-a-week? That is if you even do employee surveys. Many companies will survey their customers. The surveys range from simple questions, as in the Net Promoter Score type surveys to elaborate multiple question surveys. Some of the best companies also survey their employees, typically once a year. The leadership […]
It never hurts a business to get involved in the community, especially if what it’s doing helps the environment and provides a boost for a local charity at the same time. Such efforts will undoubtedly enhance customer loyalty and bring in new business as well. However, some companies are simply too small to provide the […]